CIMA - Chartered Institute of Management Accountants, England.
November 30, 2011
LEADING business people have been discussing the future of their companies and the role they play in the communities they serve in a series of lectures to explore the theme “Tomorrow’s Value”.
The lectures, which have been produced in collaboration by CIMA and Tomorrow’s Company, were designed to explore, question and probe fundamental questions of what is value, what has value, and why it is so important.
A lecture was held at Herbert Smith LLP in London, given by Joe Garner, head of UK retail and deputy chief executive officer of HSBC.
He told the audience: “Acting with integrity means acting with hope, fairness, courage, kindness... being guided not just by rules, or popularity, but by principles and values. It is – ironically – these very values that actually do underpin the workings of the business world.
“I doubt I could prove it, but I work on the assumption that improving customer service, in time, improves profitability. It is my firm belief that by making business decisions that are guided by principles such as trust, care, fairness as well as strength, courage and determination we create a truly sustainable financial performance.”
The series then moved to Mumbai. “Success through corporate sustainability – strategy, leadership and reporting” brought business leaders from across India together to create tomorrow’s agenda for sustainable business at a pioneering event hosted by Tata.
Keynote addresses were given by R. Gopalakrishnan, director, Tata Sons Ltd, and Kishore Chaukar, managing director Tata Industries Ltd.
They stressed the need for organisations to look beyond short-term profits and revenues, focusing instead on the real future and wider purpose of business.
Mansion House was the venue for the lecture “Health, Business and Society”, which saw David Brennan, chief executive of AstraZeneca, talk about the critical importance of building trust so that business can play a full role in developing solutions to prevent, control and treat disease.